Chapter 7 Troubleshooting 7-1
Troubleshooting
Chapter 7
Troubleshooting
If your MultiPASS is not operating properly, use the information and suggestions
in this chapter to try and resolve the problem.
❑ If You Cannot Solve the Problem..................................................................7-2
❑ Clearing Jams .................................................................................................7-3
● Jams in the Automatic Document Feeder (ADF)...................................7-3
● Jams in the Multi-Purpose Tray ..............................................................7-5
❑ LCD Messages ................................................................................................7-6
❑ Printing Problems........................................................................................7-15
❑ Print Quality Problems................................................................................7-19
❑ Color Printing and Copying Problems.......................................................7-21
❑ Paper Feeding Problems ..............................................................................7-24
❑ Faxing Problems...........................................................................................7-26
❑ Telephone Problems.....................................................................................7-31
❑ Copying Problems........................................................................................7-32
❑ General Problems.........................................................................................7-33
❑ If the Power Goes Out .................................................................................7-34