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Chapter 7 Troubleshooting 7-3
Troubleshooting
❑ Place of purchase
❑ Nature of problem
❑ Steps you have taken to solve the problem and the results
Clearing Jams
On occasion, the document feeding into the Automatic Document Feeder (ADF)
or the paper in its multi-purpose tray may misfeed or jam. If this happens, you can
usually fix the problem using one of the following procedures.
Jams in the Automatic Document Feeder (ADF)
Use this procedure if the document in the ADF jams or misfeeds. If this occurs, the
message CHECK DOCUMENT appears in the LCD display.
1. Press Stop.
2. Open the operation panel by gently pulling it toward you.
❑ It opens only slightly.
❑ Do not try to pull the document out without opening the operation panel
or you may tear or smudge the document.
You do not need to unplug the MultiPASS while clearing paper jams.
n
Stop