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7-10 Troubleshooting Chapter 7
Message Error Code Cause Action
DIALING — The unit is dialing the
receiving fax machine.
Press the Stop button if you
want to cancel the
transmission.
DOC. TOO LONG #003 It took more than 32
minutes to send or
copy a document.
Divide the document and
send or copy each part
separately.
It took more than 32
minutes to receive a
document.
Contact the other party.
Have them divide the
document and send each
part separately.
The document is longer
than 39.4 inches (1
meter).
Use a copy machine to make
a reduced copy of the
document and send the
copy.
DOCUMENT READY — The document in the
ADF is ready for faxing,
scanning, or copying.
Send the document, scan
the document, or make the
copy.
ECM RX — The unit is receiving a
fax using Error
Correction Mode
(ECM).
ECM receptions may take
longer than normal
transmissions. Turn off
ECM if you need to receive
quickly, or if you know your
local lines are in good
condition. (See the
MultiPASS Desktop Manager
Software Guide or the
Standalone Fax Manual.)
ECM TX — The unit is sending a
fax using Error
Correction Mode
(ECM).
ECM transmissions may
take longer than normal
transmissions. Turn off
ECM if you need to transmit
quickly, or if you know your
local lines are in good
condition. (See the
MultiPASS Desktop Manager
Software Guide or the
Standalone Fax Manual.)