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Chapter 1 Introduction 1-9
Introduction
In addition, this manual uses distinctive typefaces to identify the buttons you press,
the lights on the operation panel, and any commands you enter at your computer.
❑ The buttons you press appear in this typeface: Start/Scan.
❑ The names of lights you see appear in this typeface: Alarm.
❑ What you see in the LCD display appears in this typeface:
REGISTRATION.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support*
options including:
❑ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues
on most current products (1-800-423-2366)
❑ Speak to a technician free of service charge (currently Monday — Friday 8:00
a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding
holidays) for products still under warranty** (1-757-413-2848)
❑ Speak to a technician (currently $24.99 per call) during holidays and days/
hours not listed above regarding urgent product questions or for products no
longer under warranty (1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call
(1-900-246-1200)
❑ To find out about all Canon products and accessories, to download the latest
drivers, and to explore all your technical support options incuding e-mail
support, visit the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
❑ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)
❑ To download the latest drivers using your modem, 24-hour Bulletin Board
Service (1-757-420-2000)
❑ Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.