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Chapter 7 Troubleshooting 7-27
Troubleshooting
Errors occur frequently while sending or receiving.
The telephone lines may be in poor condition, or you may have a poor
connection.
❑ Lower the transmission or reception speed. (If you are using the Fax Setup
Utility, see the MultiPASS Desktop Manager Software Guide. If you are using
the operation panel, see the Standalone Fax Manual.)
The sending fax machine may not be functioning properly.
❑ The sending fax machine usually determines the fax’s quality. Call the sender
and have them make sure the top cover and scanning glass on their fax
machine are clean.
Cannot receive a fax automatically.
The MultiPASS may not be set to receive automatically.
❑ For the MultiPASS to receive faxes automatically, the receive mode must be set