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Chapter 7: Troubleshooting
Safety guidelines
While troubleshooting your server, follow these safety guidelines:
■ Do not attempt to open the monitor. To do so is extremely dangerous. Even if the
power is disconnected, energy stored in the monitor components can be dangerous.
Also, opening the monitor voids its warranty.
■ Make sure that you are grounded correctly before opening the server case. For more
information about preventing damage from static electricity, see “Preventing static
electricity discharge” on page 65.
■ After you complete any maintenance task where you have to open the server case,
make sure that you close the case, tighten any screws, then reconnect all cables before
you restart your server.
Warning
To avoid bodily injury, do not attempt to troubleshoot your server
problem if:
■
Power cords or plugs are damaged
■
Liquid has been spilled into your server
■
Your server was dropped
■
The case was damaged
Instead, unplug your server and contact a qualified computer
technician. If your server was damaged during shipment from
Gateway, contact Gateway Customer Care.
8510702.book Page 194 Thursday, July 7, 2005 11:21 AM