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Chapter 7: Troubleshooting
Telephone support
Gateway offers a wide range of customer service, technical support, and information
services.
Telephone numbers
You can access the following services through your telephone to get answers to your
questions:
Tutoring and training
Gateway's Customer Care professionals cannot provide hardware and software training.
Instead, Gateway recommends the following training resources.
Resource Service description How to reach
Gateway
Customer Care
Talk to a Gateway Customer Care representative
about a non-tutorial technical support question.
877-485-1464 (US)(option #6)
800-846-3609 (Canada and
Puerto Rico)
605-232-2191
(all other countries)
Sales,
accounting,
and warranty
Get information about available systems, pricing,
orders, billing statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
Resource Service description For more information
Gateway
Learning
Libraries
A variety of courses and tutorials are available
on CD. Select from several easy-to-use
learning libraries.
www.gateway.com/training
8510702.book Page 224 Thursday, July 7, 2005 11:21 AM