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Note If your HP all-in-one is not turning on, you can view the serial number by looking at the
sticker on the rear side. The serial number is the 10-character code in the upper left corner
of the sticker.
To access your serial number and service ID
1 Press and hold OK. While holding OK, press 4. This displays the Information Menu.
2
Press
until Model Number appears and then press OK. This displays the service ID.
Write down the complete service ID.
3
Press Cancel, and then press
until Serial Number appears.
4 Press OK. This displays the serial number.
Write down the complete serial number.
5 Press Cancel to exit the Information Menu.
Call in North America during warranty
Call 1-800-474-6836 (1-800-HP invent). US phone support is available in both English and
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change
without notice). This service is free during the warranty period. A fee may apply outside the
warranty period.
Call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current
international HP Support Service numbers, go to www.hp.com/support and choose your own
country/region or language.
You can call the HP support center in the following countries/regions. If your country/region is not
listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain
services.
Support service is free during the warranty period; however, your standard long-distance phone
charges will apply. In some cases, a flat fee per single incident will also apply.
For phone support in Europe, please check for the details and conditions of phone support in your
country/region by going to www.hp.com/support.
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.
As part of our constant efforts to improve our phone support service, we advise you to check our
website on a regular basis for new information regarding service features and delivery.
Country/Region
HP technical support Country/Region HP technical support
Algeria
1
+213 61 56 45 43 Lebanon +971 4 883 8454
Argentina (54)11-4778-8380, 0-
810-555-5520
Luxembourg (French) 900 40 006
Australia during warranty 131047 Luxembourg (German) 900 40 007
Australia post-warranty
(per-call charge)
1902 910 910 Malaysia 1-800-805405
Austria +43 1 86332 1000 Mexico 01-800-472-6684
Bahrain 800 171 Mexico (Mexico City) (55) 5258-9922
Bangladesh fax to: +65-6275-6707 Middle East +971 4 366 2020
Belgium (Dutch) +32 070 300 005
Morocco
1
+212 22 404747
Chapter 16
148 HP Officejet 6200 series all-in-one
Get HP support