EN Changing the printer separation pad 129
Changing the printer separation pad
If your input tray feeds more than one page at a time, you might need to change the printer
separation pad. Recurring feed problems indicate that the printer separation pad is worn. If your
product is under warranty, call support. If your product is not under warranty, see Ordering
HP parts and accessories to order a new printer separation pad.
Note Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for
instructions.
To change the printer separation pad
1 Unplug the power cord from the printer, and allow the printer to
cool.
2 Verify the power is off.
Note
If you have a 220V product, turn off the power switch.
3 Remove the input trays.
4 Find the blue separation pad.
5 To pry the separation pad up from the spring-loaded base, insert a
flat-edged screwdriver in the slot under the separation pad and twist
until the tabs are free.
Note
Touching the black sponge roller may damage the product.
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