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206 16 Troubleshooting network problems EN
Error messages
Error Code and Message Description
02
LAN ERROR- INTERNAL
LOOPBACK
During self-test, the print server detected an internal loopback test error.
The print server may be faulty. If the error persists, replace the print server.
03
LAN ERROR- EXTERNAL
LOOPBACK
The print server is incorrectly connected to your network or is defective.
Make sure your print server is correctly attached to your network. In
addition, check the cabling and connectors.
07
LAN ERROR- CONTROLLER
CHIP
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.
08
LAN ERROR- INFINITE
DEFERRAL
There is a network congestion problem.
Note: If the print server is not connected to the network, this error cannot
occur.
09
LAN ERROR- BABBLE
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.
0A
LAN ERROR- NOSQE
Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.
0C
LAN ERROR- RECEIVER
OFF
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you cannot
find a problem with your network cabling, run the power-on self-test:
remove and re-attach the power module connector on the print server. If the
error persists, there is a problem with the print server.
0D
LAN ERROR- TRANSMITTER
OFF
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you cannot
find a problem with your network cabling, run the power-on self-test:
remove and re-attach the power module connector on the print server. If the
error persists, there is a problem with the print server.
0E
LAN ERROR- LOSS OF
CARRIER
Check the network connections. If the connections are intact, run the
power-on self-test: remove and re-attach the power module connector on
the print server. If the error persists, replace the print server.
10
LAN ERROR- UNDERFLOW
There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your network. If you cannot find a
problem with your network cabling, run the power-on self-test: remove and
re-attach the power module connector on the print server. If the error
persists, there is a problem with the print server.
11
LAN ERROR- RETRY
FAULTS
There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.