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Just in case
Occasionally, your fax machine encounters some trouble transmitting or receiving docu -
ments. When it does, it alert s you with an alarm. You can identify the problem with
LCD
messages and printed check messages and error report s, explained in the following
pages.
Alarm
Your fax machine sounds an alarm tone a series of short beeps if either of these
two problems occur:
T rouble transmitting or receiving
The machine is out of paper
LCD
error messages
What you see on the
LCD
What it means/What to do
All Commands In Use Your fax machine has all of it s 99 possible delayed
commands (automatic redialing counts as one)
stored in memory and cannot accept another. Wait
until your fax has completed one of the delayed
commands or delete an existing
command by using
REVIEWCOMMANDS
.
Already Stored You tried to enter the same fax (or phone) number
which is already entered in your fax machine.
Enter a different fax (or phone) number.
Box In Use You tried to erase a F-Code box which cont ains at
least one document.
Erase the document(s), then try again.
Call For Service The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any inter -
nal moisture. If that doesn t resolve the problem,
call your authorized Muratec dealer or Muratec
Customer Support.
What you see on the
LCD
What it means/What to do
Change to Fax Mode You tried to to store the document for polling (or
for F-Code Box) when the machine is in the Copy
mode. You can store the fax document only when
the machine is in the Fax mode.
Check Memory Tx You tried to turn the Fax&Copy feature
ON
, but the
memory transmission setting is
OFF
. To use the
Fax&Copy feature, the memory transmission set-
ting must be set to
ON
.
Set the Memory Tx to
ON
, then try again.
Check Paper Size The dif ference sized paper which is not same
Open&Close Top Cover sized p aper you told your machine is loaded.
Set correct sized p aper or change the paper size
setting (see p age 1.8 1.10).
Close Scanner Cover The cover indicated on the LCD is open or has
Close Top Cover
not been closed securely. Close it properly.
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette The paper cassette indicated on the LCD is open
Close 2nd Cassette or has not been closed securely. Close it properly.
Communication Error A communication error disrupted the reception or
transmission. If you were transmitting, press
STO P
to clear the error message and then re-try the
transmission. If you were receiving a fax, try to
cont act the other person and have him/her re-try
the transmission. (The problem may be entirely
with his/her machine, phone line, etc.)
Copy Off You tried to change your fax machine to the copy
mode, but the unit s copy protection feature (page
2.18) is on, preventing such use. Turn off copy
protection.
D epartment Code Full You tried to enter department code more than 100.
Your machine can store up to 100 department
codes.
5.5
Troubleshooting