Filter
Top Products
Just in case
Q: Can I transmit a document that s extra long?
A: Yes, if the receiving fax machine is equipped to handle long documents. Many
machines have a special setting which allows them to receive documents that
exceed the normal length.
Q: Can I transmit a p age from a newspaper?
A: No. A newspaper page can jam in your document feeder. First, use a copy machine
to make an appropriately sized copy of the newspaper p age, then transmit the
copy.
Q: Can I transmit a p age with correction fluid on it?
A: Y es, but only if the fluid is completely dry before you begin transmission.
Q: How can I be sure my fax was received?
A: Set your machine to print a confirmation report af ter each transmission (see pages
3.22).
Q: I don t want to inst all a dedicated phone line for my fax machine, so I ve connected
the machine to a
PBX
phone system. When I get a fax call, all the phones ring. How
do I prevent this?
A: Call your
PBX
manufacturer or telephone company for assist ance. They may be
able to convert one of the
PBX
lines for use only by your fax machine.
Q: Sometimes when I dial a fax call by using either the optional handset or
MONITO R
/
CALL
,I don t hear the fax receiving tones from the other machine.
Am I doing something wrong?
A: When this happens, try pressing
START
(and then hanging up the optional handset if
you re using it), as usual. It s possible you re calling an older, non-st andard fax
machine that doesn t emit answering tones. Even a few Group 3 faxes (see
Glossary, page 5.18) on the market sound a sending tone but don t sound a
receiving tone. Af ter you transmit, call the person at the other fax machine s loca -
tion to see if that person got your document.
Q: I inserted a document in the feeder and dialed a fax number, but my machine didn t
transmit the document. Instead, ** Auto Redial ** now appears on my
LCD
.
What does this mean?
A: The remote fax machine was busy, so your machine will try the call again, automat -
ically. As long as it hasn t stored more than 99 delayed commands (counting
automatic redials), your machine should still accept commands from you. If it has
exceeded this quantity and will accept no more commands, try canceling one of the
delayed commands (see page 2.8). If the machine still won t cooperate, keep can-
celing commands until it does.
Q: The specifications (p age
AI
.1) list an average per-p age transmission time, but when
I transmit a p age it can t ake much longer. Why?
A: W e base this specification on transmission of an industry-st andard test document
called
ITU
-
T
Test Document 1 (sometimes also called the Slerexe letter ). Fax man -
ufacturers use this method to test transmission speeds. However:
The pages you send may be darker, or otherwise cont ain more information, than
ITU
-
T
Test Document 1.
The transmission time measured for test documents doesn t include handshake
time the time during which two fax machines introduce themselves to each
other and agree on the p arameters of the call.
The specification time is based on the use of normal resolution mode. Y ou may
be using fine, superfine or grayscale transmission, each of which t akes longer
than normal mode.
Q: What s a default ?
A: A default is a setting that your machine will always refer to if nothing else is pro -
grammed. For example, you can set the default for this machine to send a fax by
using it s memory. If you set this action as the default, that s how your machine will
always send a fax, until you tell it to do dif ferently .
Report s
Q: I called the number 011-555-555-1212, but not all of the digit s appear on my trans -
mit confirmation report (
TCR
). Why didn t the whole number appear? How can I be
sure my document went to the right location?
A: The numbers you enter using the fax keypad are temporarily stored in a memory
buf fer, and it s only the last p art of the phone number that the buffer remembers.
An easy way to avoid getting incomplete telephone numbers on your printouts is to
store your most frequently used numbers as one-touch keys or speed-dial num-
bers. These autodialer numbers will appear in their entirety on your
TCR
.
5.15