Filter
Top Products
168 APPENDIX A: UPGRADING VCX SERVER SOFTWARE FROM V7.0 TO V7.1
Preliminary Steps Prior to performing any upgrade, you should check the following:
■ Check the configuration type of the system you are going to upgrade.
The upgrade procedure you need to perform depends on your VCX
system configuration (see VCX Software Components
and VCX
Hardware Configurations). You can use the vcx-showconfigtype
command to verify the configuration type. Your configuration
determines the correct tar file (or files) required for the upgrade.
■ You must stop database replication before starting the upgrade
process. On replicated systems, check replication status to make sure it
is normal. To check replication status, execute the following steps on
the server hosting the Authentication and Directory services database:
Log in using the cworks account.
Enter:
cd /opt/3com/VCX/vcxdata/bin
Enter:
./checkReplication
The returned status should be NORMAL. If replication errors need to
be cleared:
Enter:
./deleteReplicationErrors
CAUTION: Do not attempt an upgrade if there are replication errors that
cannot be deleted.
CAUTION: If you are upgrading a multi-site VCX system, you must
ensure that phone extensions are unique throughout the system. In a
VCX v7.0 multi-site system, it was possible to configure duplicate
extensions in different regions. This included not only extensions assigned
to a user but extensions assigned to hunt group, page groups, and call
pickup groups. A VCX v7.1 multi-site system uses the Global Directory
(which combines the local user directories on each region) to enable call
routing between regions. See the VCX Administration Guide, version 7.1,
for information on managing phone extensions.
Post-Upgrade
Considerations
In versions of VCX software prior to VCX v7.1, phone attributes (such as
dial plan, ring tones, voicemail number) are configured for each phone
extension. VCX v7.1 software includes a new feature called a phone
profile.
A phone profile includes a set of attributes that are common to all phone
extensions that are assigned to the profile.