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Managing the Common Agent 53
Restarting the
Common Agent
If the Common Agent is currently running, use EMS to restart the
Common Agent immediately or gracefully. If the Common Agent is
stopped, EMS will not be able to communicate with the VCX system to
issue the restart command. The Common Agent can also be restarted
from the VCX console.
Using Operating System Commands
If the Common Agent has been stopped, you can start it using operating
system commands:
1 Log in to the server running the Common Agent you want to restart
using the root account.
2 Enter the following commands:
cd /opt/3com/VCX/commagent/vcx-scripts/init.d
./commagent start
The commagent script does not accept restart or status as a valid
arguments.
Using EMS
You can use EMS to restart the Common Agent immediately or gracefully.
To restart the Common Agent immediately:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance, then select Hard
Shutdown.
To restart the Common Agent gracefully:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance, then select Graceful
Shutdown.
A dialog box displays the progress of the command. When the Common
Agent has been restarted, the Working icon changes to a Finished icon.
3 Click Close.