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Upgrading a Multi-Site System With No Branch Offices 233
Upgrading the Call
Records Server
To upgrade the Call Records server:
1 Log in to the Call Records server as root.
2 Stop all VCX processes on the Call Records server by entering the
following command:
cd /etc/init.d
./vcx stop
3 Obtain a copy of the vcx-bss-7.1.yc.tar software upgrade file and
place it in the
/opt/installtemp directory on the Call Records server.
4 Enter these commands:
cd /opt/installtemp
tar xvf vcx-bss-7.1.yc.tar
cd upgrade-7.1.yc
./install-upgrade
The system may prompt you to confirm that a new operating system
version will be installed and indicates which disk partition will be used
after the upgrade. If you see such a prompt, answer y.
The system displays several status messages. The last two messages are:
------------------- Installation Completed Successfully -------------------
------------------- VCX version 7.1.yc is now available -------------------
5 Change to the new software version by entering this command:
vcx-switchversion 7.1.yc
The system displays several status messages and then reboots. When the
reboot process has been completed, the system starts VCX 7.1.yc
services.
6 After the system has completed the restart process, verify that the
upgrade has occurred by entering the following command:
ls -l /opt/3com/VCX
The symbolic link (VCX) should point to the new version of the VCX
software (7.1.yc). If the link does not point to the new version, wait a few
minutes and reenter the command. This could take several minutes and it
is important the link pointer is correct before proceeding.
Example Output:
/opt/3com/VCX -> /opt/3com/VCX.7.1.yc