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Upgrading a Multi-Site VCX System with Branch Offices 275
and Region 2) with multiple branch offices in each region. The procedures
describe the upgrade process for both local and global messaging.
All upgrade commands are executed locally at the console.
When upgrading a region-to-region office configuration, you must drop
replication between the Authentication and Directory server in each
region.
CAUTION: When upgrading a multi-site VCX system, upgrade the
regional servers before upgrading the branch servers. If you upgrade the
branch servers first, the database schema on the branches may not match
the schema version on the region causing database replication failure.
Multi-Site VCX
System Upgrade
Order
When upgrading a multi-site VCX system configuration, upgrade the
components in the following order:
■ Upgrade the replicated Authentication and Directory servers in each
regional office.
■ Upgrade the IP Messaging servers in each regional office.
■ Upgrade the Call servers in each regional office.
■ Upgrade the Call Records server (optional).
■ Upgrade the branch offices hosted by a region.
Upgrading the
Regional
Authentication and
Directory Servers
This section describes how to upgrade the Authentication and Directory
servers in Region 1 and Region 2.
To upgrade the Authentication and Directory servers in a two-region VCX
system:
1 Log in, as root, to the Call servers in each region. A typical configuration
includes a primary Call server and secondary Call server in each region.
2 Stop the Tomcat process, first on the primary Call server and then on the
secondary Call server in each region by entering the following
commands:
cd /opt/3com/VCX/scripts/rc3.d
./S70tomcat stop
3 Log in, as root, to the Authentication and Directory server in Region 1.