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80 CHAPTER 5: MANAGING AUTHENTICATION AND DIRECTORY SERVICE DATABASES
Backing Up and
Restoring the
Authentication and
Directory Server
Database
Your VCX system includes backup and restore utilities for the VCX
Authentication and Directory server database. This database includes
provisioning data configured through the VCX Administrator web
interface (refer to the VCX Administration Guide).
3Com recommends regular database backups. You should also back up
this database before performing any upgrades. If the upgrade fails and
you must downgrade, use the restore utility to repopulate the database.
You cannot back-up an older version of the IP Telephony Server and
restore it to a newer version. It must be the same version.
Backing Up the VCX
Authentication and
Directory Server
Database
VCX systems, whether single-site or multi-site, typically include redundant
pairs of servers. The steps in this section describe how to backup the
database on one VCX Authentication and Directory server. Depending on
the reason for the backup, this server may be the primary or secondary
server.
For example, if you are performing a routine database backup, you would
execute the steps on the machine hosting the primary Authentication and
Directory server. However, if the primary Authentication and Directory
server database is corrupt, you would execute the steps on the machine
hosting the secondary Authentication and Directory server (so you could
restore the database on the primary).
To run the VCX Authentication and Directory server database backup
utility:
1 Log in to the server hosting Tomcat using the tomcat account.
Depending on your VCX configuration, Tomcat runs on either the IP
Telephony server, the IP Telephony and IP Messaging server, or the Call
server.
2 Enter the following commands to change the directory and stop Tomcat:
cd /opt/3com/VCX/scripts/rc3.d
./S70tomcat stop
3 Log in to the server hosting the Authentication and Directory service
using the cworks account.
Depending on your VCX configuration, the Authentication and Directory
service runs on either the IP Telephony server, the IP Telephony and IP
Messaging server, or the Authentication and Directory (standalone) server.