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54 CHAPTER 3: MANAGING VCX SERVERS
Managing the Call
Processor Service
This section describes how to start and stop the Call Processor service,
and how to view Call Processor service status.
The script that starts the Call Processor service runs the Call Processor
service in the background with the Call Processor process monitor. The
process monitor monitors the Call Processor server application and
restarts it if the application stops.
Once the Call Processor service is started, it is automatically restarted by
the process monitor if there is a failure, and it is automatically restarted if
the VCX server is rebooted. The Call Processor service does not need to
be started again unless one of the following exceptions occurs:
■ You stop the Call Processor service using the script with the stop
option
■ The process monitor exceeds the set number of automatic restarts
Verifying the Call
Processor Status
To verify that the Call Processor service is running:
1 Log in into the server hosting the Call Processor service using the root
account.
2 Enter the following command:
ps -ef | grep call
■ The Call Processor service is running if the Call Processor Process ID is
listed.
■ The Call Processor service is not running if only the root ID is listed.
Starting the Call
Processor
To start the Call Processor service:
1 Log in into the server hosting the Call Processor service using the root
account.
2 Enter the following commands:
cd /opt/3com/VCX/scripts/rc3.d
./S80callp start