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DEFINITYEnterpriseCommunicationsServerandSystem75andSystem85
Terminals and Adjuncts Reference
555-015-201
Issue 11
December 1999
CALLMASTER Voice Terminals
13-6
13
Figure 13-5. The CALLMASTER VI Voice Terminal
The CALLMASTER is a multi-appearance digital voice terminals used primarily as
a Call Management or Automatic Call Distribution (ACD) position. All
CALLMASTER models except the CALLMASTER VI, which will be described
further on in this chapter, are equipped with a 2-line by 40-character display that
can be used to provide information on incoming and outgoing calls. The unit can
be programmed to enter an After-Call Work State following each call for the
completion of service paperwork and can be configured for zip tone operation
where calls follow one another in a rapid sequence.
LINE Jack
(on rear of set)
CALLMASTER VI
EIA/TIA Data Jack
(on rear of set)
2 Call Appearance
Buttons
Release Button
Headset Jack
Headset Jack
3Feature
Buttons
Headset
On/Off Button
Mute Button
Headset On / Off
Mute
Message
a=
b=
Release