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• Streaks appear on the output
• Part or the entire output is black
• Pitched color dots
• Vertical blanks
• Ghosting
• Light-induced fatigue
• Fog
• Bead-Carry-Out (BCO)
• Jagged characters
• Banding
• Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
The task is complete. Go to action 2.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
2 If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a
Launch the
Tool Box
, and click
Maintenance
on the
Printer
Maintenance
tab.
The task is complete. Go to action 3.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
3 Disable the Toner Saver in the printer driver.
a
On the
Others
tab, ensure that Off is selected in the Toner Saver
drop-down menu.
The task is complete. Go to action 4.
Does this solve your problem?
Troubleshooting Guide
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