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Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b
After you replace the transfer belt unit, the 2nd BTR,
and the retard
roller
, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the fusing unit.
a
Replace the fusing unit. See "Replacing the Fusing Unit."
b
After you replace the fusing unit, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the waste toner box.
Does this solve your problem?
Replace the drum cartridges.
Does this solve your problem?
Replace the toner cartridge (K). See "Replacing the Toner Cartridges."
The task is complete. Go to action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
The task is complete. Go to action 6.
The task is complete.
(The toner cartridge
(K) you are using has
been damaged. Replace
it with a new one.)
Go to action 7.
7 Replace the toner cartridge (Y). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(Y) you are using has
been damaged. Replace
it with a new one.)
Go to action 8.
8 Replace the toner cartridge (M). See "Replacing the Toner Cartridges." The task is complete.
(The toner cartridge
(M) you are using has
been damaged. Replace
it with a new one.)
Go to action 9.
Troubleshooting Guide
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