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Action Yes No
2 Install the transfer belt unit according to an appropriate procedure. See The task is complete. Contact Dell.
"Installing a Transfer Belt Unit."
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Tray1/Optional 550-Sheet Feeder Misfeed Jam
Action Yes No
1 Ensure that tray1 or the optional 550-sheet feeder is properly inserted. The task is complete. Proceed to the action
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corresponding to the
type of the print media
being used:
•Thick - 2a
• Thin - 2b
•Coated - 2c
If using paper other
than the above, go to
action 2d.
2a Use thick paper that is 216 g/m
2
or less. The task is complete. Go to action 3a.
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2b Use thin paper that is 60 g/m
2
or more. The task is complete. Go to action 3a.
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2c Load coated paper one sheet at a time. The task is complete. Go to action 3b.
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2d Ensure that the print media is not curled. The task is complete. Go to action 3a.
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2e Is the print media damp? Go to action 3c. Go to action 3a.
3a Fan the print media. The task is complete. Go to action 3b.
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3b Wipe the retard roller in tray1 or the optional 550-sheet feeder with a The task is complete. Go to action 4b.
cloth moistened with water.
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3c Turn over the print media. The task is complete. Go to action 4a.
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4a Use print media that is not damp. The task is complete. Go to action 3a.
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4b Replace the drum cartridges. The task is complete. Contact Dell.
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Troubleshooting Guide
388