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Troubleshooting Guide
297
Vertical blanks
Action Yes No
1 Ensure the light path is not covered.
a
Remove the drum cartridge, and keep it in the dark place.
b
Clean the rear side of the drum cartridge with a dry cloth.
NOTE:
Be careful not to touch or damage the drum.
c
Re-install the drum cartridge.
d
Launch the
Tool Box
, and click
Chart Print
on the
Diagnosis
tab.
e
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Go to action 2.
2
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, Press the
(
Menu
) button.
c
Select
Report/List
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.