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Troubleshooting Guide
305
Damage on the leading edge of paper
Jam/Alignment Problems
NOTE:
Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
• The top and side margins are incorrect
• Images are skewed
• Tray1/Optional 550-Sheet Feeder Misfeed Jam
• MPF Misfeed Jam
•Regi Jam (Exit Sensor On JAM)
• Exit Jam (Exit Sensor Off JAM)
• Tray1/Optional 550-Sheet Feeder Multi-feed Jam
• MPF Multi-feed Jam
Action Yes No
1 Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 2.
2 When you use the MPF, reverse the paper and then try again.
When you use any of the trays, change the paper and then try again.
Does this solve your problem?
The task is complete. (MPF)
Go to action 3.
(trays)
Contact Dell.
3 Change the paper with another one and then try again.
Does this solve your problem?
The task is complete. Go to action 4.
4 Use any of the trays in place of the MPF.
Does this solve your problem?
The task is complete. Contact Dell.