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CHAPTER 10 Error Notification and Maintenance (Contents, Methods, and Procedures)
10.2 Troubleshooting
181
C122-E175-01EN
FIGURE 10.7 System status display
Click the icon displayed for an existing trouble spot to display a window showing the component status. If
[Part Number] or [Serial Number] (the content or information area) in the MMB Web-UI window displays
"Read Error," contact a field engineer or your sales representative.
You can view the component status and system event log (SEL) contents by selecting [System] - [System
Event Log] to open the [System Event Log] window.
The SEL information is important for an investigation, so first click the [Download] button at the bottom of the
window to save the information. The information will be needed when you contact a field engineer or your
sales representative.
For details on how to read system event log messages, see Chapter 1 Message Overview in the
PRIMEQUEST 2000 Series Message Reference (C122-E178EN).