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CHAPTER 10 Error Notification and Maintenance (Contents, Methods, and Procedures)
10.2 Troubleshooting
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C122-E175-01EN
Finding out the partition error status
Examine the partition error status in PRIMEQUEST 2400E and 2800E.
Select [System] - [Partition Event Log] in the [MMB] menu window.
On the [Partition Event Log] window, you can find out about problems in the partition from the displayed log.
For details on how to read agent log messages, see Chapter 3 PSA Messages in the PRIMEQUEST 2000
Series Message Reference (C122-E178EN).
The Message Reference lists the meanings of messages and corrective actions in order of event IDs. The
[Partition Event Log] or the [Agent Log] window lists event IDs and message details to inform you of problems.
Remarks
For VMware 5, Seg:Bus:Dev.Func is displayed for [Unit] on the [Partition Event Log] window (Example:
0:0:25.0).
For details on the method of identifying the Unit in this case, contact the distributor where you purchased your
product, or your sales representative.
FIGURE 10.10 [Partition Event Log] window
10.2.6 Checking into errors in detail
Check the details of messages to take appropriate action.
According to the message ID in the displayed log, check the message details in the list of messages in the
PRIMEQUEST 2000 Series Message Reference (C122-E178EN). Then, take appropriate action.
- System event messages detected by the MMB: Chapter 2 MMB Messages in the PRIMEQUEST 2000
Series Message Reference (C122-E178EN)
- Messages detected by the partition: Chapter 3 sadump Messages in the PRIMEQUEST 2000 Series
Message Reference (C122-E178EN)
Remarks
- Be sure to write down the message ID and message details because they will be needed when you
contact a field engineer or your sales representative.
- If the list of messages in the PRIMEQUEST 2000 Series Message Reference (C122-E178EN) does not
include the displayed message, contact a field engineer or your sales representative.