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CHAPTER 10 Error Notification and Maintenance (Contents, Methods, and Procedures)
10.5 Configuring and Checking Log Information
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C122-E175-01EN
10.4.5 sadump
If a problem occurs in the partition which is operating on RHEL, memory dump is acquired as shown 10.4.4
Acquiring data for investigation (RHEL). However, acquiring memory dump sometimes fail. In such cases,
memory dump is acquired by sadump in PRIMEQUEST 2400E and 2800E. PRIMEQUEST 2800B does not
support sadump.
Below steps are how to acquire memory dump by sadump where partition does not operate due to hung-up of
operating system and so on.
1. Select [Power Control] from [Partition] menu in MMB Web-UI.
[Power Control] window appears
2. Select [sadump] and click [Apply] button in [Power Control] window.
The partition status changes to [Dumping].
Below window appears during memory dump
ACPI(PNP0A03,0)/PCI(7,0)/ACPI(PNP0F03,0):
######################### x.x%]
- When acquiring memory dump completes, the partition becomes to either of below state.
- The partition automatically starts to re-start.
The partition status changes to [Halt] and system also becomes to halt state.
In this case, restart the partition manually.
When acquiring memory dump completes, below window appears.
ACPI(PNP0A03,0)/PCI(7,0)/ACPI(PNP0F03,0):
[100.0%]
Dumping Complete. Waiting for reboot...
Make the acquired memory dump portable and submit it to distributor where you purchased your product, or
your sales representative. For the way how to make memory dump portable, see the manual of operating
system.
sadump may automatically start in some operating systems. For such cases, see the manual of operating
system.
Note
If the first disk fails when dump device is duplicated, memory dump is output into secondary disk. However,
memory dump terminates abnormally if the device error is detected during memory dump into first disk.
10.5 Configuring and Checking Log Information
This section describes how to configure and confirm the log information on problems that occurred in the
system.
10.5.1 List of log information
This section lists the types of log information that can be acquired.
- Available log information
- System event log
- Syslog and event log
- Agent log
- Partition Event Log
- Hardware error log
- BIOS error log
- Information on factors in partition power supply control
- Network configuration log information
- NTP client log information
- REMCS configuration log information