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Troubleshooting 197
KIRK Wireless Server 600v3 Installation and Configuration Guide
12.1.2 KIRK Configuration Tool for KIRK Wireless Server 600v3
The error messages that may occur in the KIRK Configuration Tool are described in the following
table.
12.1.3 KIRK Repeater
12.1.4 KIRK Handset
12
Table 12 Error Messages in KIRK Configuration Tool
Problem Action required
Get button is grayed -
cannot click on it
The Get button uses the IP address to look up the host name. The Get
button is only enabled, if the DHCP check box is disabled.
The application fails to
resolve the host name
Check that you are online, and that IP address is correct and valid to the
network.
LDAP Server tab is not
visible
Check that the Master is LDAP Server check box in the Master tab is
deselected.
One or more Host Names
not filled!
When trying to save configuration files, all host names for the selected
devices to be saved, must be defined. On the Master tab/Sync Master tab,
empty host name fields are marked with a red exclamation mark. On the
Secondaries tab, look for missing host names in the Host Name column.
Problem Action required
LED not on
Check if repeater programming is correct.
LED keeps flashing
Check if repeater programming is correct.
Problem Action required
The telephone freezes
Remove and replace the battery pack. Press to turn on the
telephone.
The telephone does not
ring
Check whether the ringer is SILENT or RINGER VOL. is OFF.
Not possible to turn on the
telephone
Check if battery is connected. If yes, charge battery.
The telephone turn off
when recieving a call and
going off-hook
Charge the battery. If still a problem change the battery as it might be
defective.
The telephone cannot
subscribe even if system
ID has been found
Check if Access Code is necessary.