198 Troubleshooting
14117800, Ed.2
12.2 Frequently Asked Questions
This section contains frequently asked questions about the KIRK Wireless Server 600v3.
Question - General Answer
Why is my single cell system
continuously restarting itself?
On the Administration Page of the KIRK Wireless Server 600v3 (Con-
figuration > DECT > Radio) - or in the KIRK Configuration Tool, set
radio ID back to default (blank).
How can I see that I am using a
multi-cell license?
On the Administration Page of the KIRK Wireless Server 600v3, look
in Configuration > General > Info for the System ARI code. If the first
three numbers in the System ARI code is 100 you are using a
multi-cell license.
How many channels does an
internal call take?
An internal call takes two channels, one for each handset.
Where do I find the call statistics
for my system on the Administra-
tion Page?
On the Administration Page of the KIRK Wireless Server 600v3, look
in Administration > DECT > Statistics for calls in, calls out, han-
dover, and failures.
Why is there no data in my call
statistics on the Administration
Page?
Call statistics are erased with loss of power.
I updated the firmware on the
Master KIRK Wireless Server
600v3. Why will the KIRK Wire-
less Server 600v3 secondaries
not sync up?
Firmware updates must be uploaded to all KIRK Wireles Server
600v3. It does not sync up with the Master KIRK Wireless Server
600v3.
What does the Master KIRK Wire-
less Server 600v3 do?
The Master KIRK Wireless Server 600v3 connects the DECT system
to the call handler at each site.