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2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart
2-2 PORTEGE A200 Maintenance Manual (960-499)
2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before
going through the flowchart steps, check the following:
? Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
? Make sure that Toshiba Windows
®
XP is installed on the hard disk. Non-Toshiba
operating systems can cause the computer malfunction.
? Make sure all optional equipment is removed from the computer.
? Make sure the USB FDD and optical drive are empty.