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Printer message Explanation
RESEND UPGRADE This message appears (in English only) if the firmware update fails because the
RFU process is interrupted. It can also occur if firmware for accessories (such as
the duplex unit or an output device becomes is corrupted. Perform another update
by any means that is supported by the printer, regardless of the connection
(network, parallel, or USB).
RFU LOAD ERROR
SEND RFU UPGRADE
ON PARALLEL PORT
This message appears (in English only) if the firmware update fails because the
print-engine firmware is corrupted.
If this message appears, the update must now be sent only by a computer that is
attached to the parallel port of the device.
NOTE To verify that the firmware update succeeded, print a new configuration page from the
control panel and verify that the firmware date code on the configuration page has changed.
Remote firmware update by using FTP through a browser
Complete the following steps to update the printer firmware by using file transfer protocol (FTP) through
a browser.
NOTE The following instructions can be used on MS Windows or Macintosh operating systems.
1. Make note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see
Determining the current
level of firmware
2. Open a browser window.
3. In the address line of the browser, type ftp://<IPADDRESS>, where <IPADDRESS> is the TCP/
IP address of your device. For example, if the TCP/IP address is 192.168.0.90, type FTP://
192.168.0.90
4. Locate the downloaded .RFU file for the device.
5. Drag and drop the .RFU file onto the PORT1 icon or onto any open space in the browser window.
NOTE If the PORT1 icon does not appear as a folder name, you might have to enable
folder viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the
following procedure to enable the folder view.
a. Select Tools, then select Internet Options, and then select the Advanced tab.
b. Select the Enable folder view for FTP sites.
c. Click OK to save the setting.
6. The download process begins and the firmware is updated on the device. This can take several
minutes. Let the process finish without further interaction with the device or the computer. The
messages described in the section
Printer messages during the firmware update appear on the
control panel.
Table 7-9 Update messages (continued)
ENWW Remote firmware updates 323
Engineering Details