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Links to off-product solutions
Links on the HP EWS screens provide an easy way to locate information or complete tasks.
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hp instant support. This link connects to a set of dynamic Web resources that help you solve
specific problems and determine additional services that might be available for the device. Specific
status and configuration information about the device is retained and directed to the "Solve a
Problem" Web site. This site offers targeted support content and messages to help resolve
problems as quickly as possible.
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Order Supplies. This link connects to an HP product supplies screen from which you can order
genuine HP supplies for the device.
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Product Support. This link connects to an HP product-support screen from which to search for
information, contact the HP customer care home page, or find additional resources for the
device.
Device Status screen
Status information, such as whether the device is online or the toner is low, is available through a Web
browser on a computer that is linked directly to the device. You can view this information without going
to the device to identify the status. The following figure shows how this information is presented on the
device Web page.
Figure 2-2 HP EWS Information tab – Device Status screen
ENWW HP Embedded Web Server 39
Software description