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CONTENTS
Maintenance and Troubleshooting
... 5-1
Paper Jams ...................................................5-2
If paper jam occurs in the fusing area .....5-3
If paper jam occurs in the duplex unit ....5-7
If paper jam occurs in the bypass tray ....5-8
If paper jam occurs in the paper cassettes
(cassette 1 and cassette 2) ........................5-9
If paper jam occurs in the paper cassettes
(cassette 3 and cassette 4) ......................5-10
If paper jam occurs in the large capacity
cassette ....................................................5-11
Document Jams ..........................................5-12
Replacing Drum Cartridge/Toner Bottle
...5-14
Drum cartridge/Toner bottle ..................5-14
Replacing toner bottle ............................5-15
Replacing drum cartridge ......................5-17
Maintenance ...............................................5-19
Clean outside of the unit ........................5-19
Cleaning ADF glass/Document glass .....5-20
Cleaning platen cover .............................5-22
Cleaning document feeder roller ...........5-23
Error Message ............................................5-24
If the alarm sounds ................................5-24
Error code ...............................................5-25
Displayed messages ................................5-27
When Power Failure Occurs ......................5-34
Main unit operation ...............................5-34
Memory backups .....................................5-34
Documents erased notification ...............5-35
Troubleshooting .........................................5-36
Unit does not operate .............................5-36
The machine does not transmit .............5-37
The machine does not receive ................5-38
Image quality problems .........................5-39
In This Case...
This chapter explains the troubleshooting methods for paper jams, error messages and
mechanical problems for your machine.