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Maintenance and Troubleshooting
Getting
Started
COPY
Chapter1
COPY
Chapter2
COPY
Chapter3
FAX
Chapter1
FAX
Chapter2
FAX
Chapter3
FAX
Chapter4
Common
Settings
In This
Case...
Appendix
5-37
Troubleshooting
Status Check item Countermeasure
Reference page
The machine does
not transmit
Are you transmitting correctly? Check the procedure and try again. 3-8
Is the recipient’s phone number cor-
rect?
If you are using the speed-dial or one-touch key,
make sure the number is registered correctly
by printing out the list of speed-dial numbers.
3-172
Is the type of phone line set cor-
rectly?
Make sure all settings match the phone line
properties.
1-53
Is there something wrong with the
recipient’s machine?
Ask the recipient to check that the machine is
working properly. (Power, paper, etc.)
Documents are not
transmitted con-
tinuously
Are the documents loaded with the
edges of the paper all line up?
Reload the document. 1-42
Do the documents include pages
smaller than the minimum width
(120 mm)?
These pages should be set on the document
glass and kept separate from the other pages.
1-42
Does not send even
if dialing the num-
ber
Is the type of phone line set cor-
rectly?
Make sure all settings should match the phone
line properties.
1-53
Is the document loaded properly? Set the document correctly. 1-42
Is the phone number correct? Dial the correct number.
Is the recipient’s line busy? Wait until the line is available and try again.
Manual transmis-
sion does not work
Did you press START after putting
the handset down?
Press START before putting the handset down. 3-21
The document is
not scanned when
performing memo-
ry transmission
Is the document loaded properly? Set the document correctly. 1-42
Is the memory full? Check how much memory is left.
The machine does not transmit
Status Check item Countermeasure
Reference page
The content regis-
tered for the time
data and speed-
dial disappears
Do you turn off the power and leave
the unit on for long periods or ev-
eryday?
The batteries that hold registered content may
have died. Contact your Muratec dealer.
The cover will not
shut
Are you pushing down on only one
side of the cover?
Push down on both sides of the cover.