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Maintenance and Troubleshooting
5-26
T: Transmission Errors
Mode Error code Description Countermeasure
ECM Transmission
T.5.1,
T.5.2, T.5.3
The line cut off during document trans-
mission (due to a line error)
▲
Resend the document. If this error occurs repeatedly,
contact your Muratec dealer.
T.8.10,
T.8.11
Due to a line error, communication failed
T.8.1 The reception mode does not match
▲
Check the receiving machine. It sometimes turns out
that the receiving party is not using a fax machine.
R: Reception Errors
Mode Error code Description Countermeasure
G3 Reception
R.1.1
Your machine is set to manual reception or
transfer reception and is ready to receive,
but no signal comes from the sending party
▲
The sending party may have made an operational
mistake. If you know whom the sending party is, ask
them to resend the document.
R.1.2
Your machine’s mode does not match
with the sending party’s
▲
If you know whom the sending party is, ask them to
resend the document. If this error occurs repeatedly,
contact your Muratec dealer.
Received Junk fax when the junk fax
block function is on (only the auto print
journal is displayed)
R.1.4
Pressed STOP during reception (Only the
auto print journal is displayed)
▲
If you know whom the sending party is, ask them to
resend the document.
R.1.5 Due to a line error, communication failed
▲
If you know whom the sending party is, ask them to
resend the document. If this error occurs repeatedly,
contact your Muratec dealer.
R.2.3 Due to a line error, the line cut off
R.3.1
Pulled out the document or the Stop key
was pressed by the sending party
R.3.3
Due to a line error, the signal cut off (due
to line error)
R.3.4
Due to a line error, reception is not avail-
able even at the slowest speed (due to
line error)
R.3.5 Due to a memory overflow, the reception
failed
▲
Check the amount of memory left and ask the send-
ing party to send the document again.
R.4.2
Due to a line error, the signal cut off dur-
ing reception (due to line error)
▲
If you know whom the sending party is, ask them to
resend the document. If this error occurs repeatedly,
contact your Muratec dealer.
R.4.4
Memory overflow (only the auto print
journal is disaplayed)
ECM Reception
R.5.1
The signal cut off during reception
The sending party pressed STOP
▲
If you know whom the sending party is, ask them to
resend the document. If this error occurs repeatedly,
contact your Muratec dealer.
R.5.2
Due to a line error, the signal cut off dur-
ing reception (due to line error)
R.8.10,
R.8.11
Due to a line error, communication failed
R.8.1
Your machine’s mode does not match
with the sending party’s
▲
Check the sending party’s machine. For example,
their machine may not have the document in case of
polling operation.