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Maintenance and Troubleshooting
Getting
Started
COPY
Chapter1
COPY
Chapter2
COPY
Chapter3
FAX
Chapter1
FAX
Chapter2
FAX
Chapter3
FAX
Chapter4
Common
Settings
In This
Case...
Appendix
5-39
Image quality problems
If you follow the steps below and do not resolve the problem, contact your Muratec dealer.
Symptom Cause Countermeasure
Reference page
Print quality is faint
(smudged, unclear)
The paper is damp. Replace with a new paper. 1-29
The contrast setting is incorrect. Set correctly. 2-4, 3-4
The drum cartridge is worn out or
broken.
Replace with a new drum cartridge. 5-17
The toner bottle is running low. Replace with a new toner bottle. 5-15
Is the original document yellow or
green?
If you are the recipient, ask the
sender to change the document to a
black color. (We recommend making
a copy.)
Is paper other than that specified in
this manual?
Use the paper specified in this man-
ual.
1-26
White or black spots appear
PRINTER
You are using the wrong type of pa-
per.
Use the right type of paper. 1-26
The drum cartridge is worn out or
broken.
Replace with a new drum cartridge. 5-17
The platen cover plate or cover pad
is dirty.
Clean the platen cover plate or
cover pad.
5-22
Black stripes or smudges ap-
pear.
PRINTER
The ADF glass in the ADF or the
document feeder roller is dirty.
Clean the ADF glass and document
feeder roller.
5-20, 5-21
Regularly spaced smudges or
stripes appear.
PRINTER
There is dirt on the paper feeder
route.
Make a few test copies.
The drum cartridge is worn out or
broken.
Replace with a new drum cartridge. 5-17
Black stripes or smudges ap-
pear.
PRINTER
The paper is damp. Replace with a new paper. 1-29
You are using the wrong type of pa-
per.
Use the right type of paper. 1-26
The platen cover plate or cover pad
is dirty.
Clean the platen cover plate or
cover pad.
5-22
Troubleshooting