Polycom RMX 1000 Server User Manual


 
14-1
14
RMX Utilities
System Alerts
When an error occurs in the system, the System Alerts function will be
activated. RMX 1000 will record the system error information and a report
file in *.xml or *.txt format will be generated.
When a system error occurs, the system alert area blinks red until the
problem is solved.
To view the system alert, click the blinking System Alerts bar on the
left-bottom of the page to open the System Alerts pane. It shows all the
unresolved event information.
Figure 14-1 System Alerts
Table 14-1 System Alert Parameters
Parameter Description
Time
Shows the date and time when the error occurred. It also
shows a severity level identifier for each error (see item Level
below)
Level
Shows the severity level of the error (Major, Minor, or Startup),
each level corresponds to an identifier:
- Major error
- Minor error
- Startup error
Description Shows the reason of the error with more details
To download the System Alerts report file to your machine, click the
button.