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Chapter 12 -
12-6
IVR Service
Figure 12-6 Save the Recorded Message
7 Verify that the Format reads: PCM 16.000 kHz, 16Bit, Mono. If the
format is correct, continue with step 10. If the format is incorrect, click
the Change button.
The Sound Selection dialog box appears.
Figure 12-7 Sound Selection Dialog Box
8 In the Name field, select the name of the format created in step 7, as
shown in
Figure 12-5.
9 Click OK.
The system returns to the Save As dialog box.
10 In the Save in field, select the directory where the file will be stored.
11 In the Save as Type field, select the *.wav file format.
12 In the File name box, type a name for the message file, and then click the
Save button.
To record additional messages, repeat steps 1 to 10.