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Troubleshooting 14-1
14
Troubleshooting
Overview
This chapter describes procedures for troubleshooting
problems you may encounter with TROY XCD external print
servers, and is divided into the following sections:
1. Installation Problems
2. Intermittent Problems
3. Protocol-Specific Troubleshooting
If you have followed the steps in this chapter and you believe
that you have a bad board, then please refer to the Customer
Support and Warranty chapter for information on returning
defective products.
Installation Problems
(Printer Does Not Come Up Ready)
If you cannot print to the TROY XCD external print server after
you install it, check the following:
1. Make sure that the printer are powered on, that all cables
are securely plugged in, and that the printer is on-line.