TROY Group MAN-EXT2000 Printer User Manual


 
14-4 Troubleshooting
Some printers are not fast enough to keep up with the
XConnect II and XConnect 100. For these printers, try
disabling DMA with the command SET PORT P1
DMA DISABLED (not on Pony Print Server Plus or
XConnect II Lite).
Some printers require the pACKH hardware handshake.
For these printers, use the command SET PORT P1
ACKH ENABLED.
Some printers and applications do not work well if
bidirectional communications are enabled. Use the
command SET PORT P1 BID DISABLED to
disable bidirectional.
If you are using ECP mode with Okidata printers and a
Pony Print Server Plus, you will need to enable software
handshaking with the command SET PORT P1 SWIO
ENABLED.
Not all printers support Fast Strobe mode, so make sure
that FSTB is not enabled on the port if you are having
problems printing (Fast Strobe is disabled by default;
use the command SET PORT P1 FSTB
DISABLED to disable it).
In some rare instances, disabling NBUF with the
command SET PORT P1 NBUF DISABLED will
solve port compatibility issues.
3. If the self-test prints OK but you cannot print or you get
garbage printouts, make sure that the printer is set for the
correct Page Description Language. Most new printers
support AUTO mode, which means that they will