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14-10 Troubleshooting
Important: Do not use the above command if you have
a LaserJet II, IID, III, or IIID printer. Instead, use an
EOT 2 for PCL jobs or 3 for PostScript jobs.
12. If the lines of a text file are staggered, make sure that
you have specified a remote printer (rp) name of TEXT
in your /etc/printcap file.
13. If you are having trouble printing long jobs (over 1MB),
add the line mx#0 to your /etc/printcap file
entry. Important: Sun Solaris has a bug with lpr/lpd
printing and long jobs. This bug affects any diskless
print server, not just TROY XCD. The solution is to use
the HP JetDirect UNIX host printing utilities as
described in the Raw TCP Port section at the end of
Chapter 4.
14. If you are using the raw TCP port and are experiencing
intermittent queue stalling problems, make sure that
queueing is enabled on the service (do a SHOW
SERVICE command from the remote console, and note if
"Q" is listed in the OPT column for the desired service).
If it is not, enable queueing with the command SET
SERVICE
servicename
QUE ENA command.
15. If the wrong IP address is loaded, check your network for
file servers that have DHCP, BOOTP, or rarp enabled,
and make sure that these file servers are not set up to
load IP addresses into the print server. Also, make sure
that you do not use the command SET IP BOOT 0 to
disable TCP/IP broadcasts; instead, you should use the
command SET IP METHOD STATIC (unpredictable
results will occur otherwise).