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14-12 Troubleshooting
SET NETWARE PASSWORD command) and in the file
server (using the PCONSOLE Print Server
Information Change Password
command).
3. Make sure that you have enabled at least one NetWare
file server using the SET NETWARE SERVER
servername
ENABLED command.
4. Have you exceeded your NetWare user limit?
5. If you have V3.00 or earlier firmware , make sure that
you enabled either 802.3 or Ethernet II frames on your
file server, particularly if you have a NetWare 3.12 or
4.xx file server (since these NetWare versions default to
802.2), since these versions of firmware do not support
802.2 or SNAP frames. Also, if you are using NetWare
4.xx, make sure that you have enabled bindery emulation
on the file server.
6. Make sure that the print server name you used in
PCONSOLE exactly matches the name that is configured
in the print server, and make sure it is defined as a Queue
Server for the print queue.
7. If you are running both 802.3 and Ethernet II frames on
different file servers on your network, there is a
possibility that the print server may not make a
connection to the desired file server. Try forcing the
frame type to the desired one using the SET NETWARE
FRAME
command from the TROY XCD print server
remote console.
8. If you are losing portions of your print job and you are
using the DOS NetWare drivers, try setting the