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14-22 Troubleshooting
13. If DECprint Supervisor jobs print very slowly, you need
to upgrade the print server to V3.23E or later firmware.
14. If you are printing across a wide area network bridge (for
example, Vitalink) and you get paused or stalled queues,
increase the TROY XCD print server circuit timer to 120
milliseconds with the command SET SERVER
TRANSMIT 120.
15. If you can print successfully from PATHWORKS using
DOS but have problems printing from Windows, try
increasing the Device Not Selected and Transmission
Retry timeouts from the Windows Printer Manager
(select Printer Setup, select the desired printer, and
press the Connect button).
Banyan VINES Troubleshooting
If you are having trouble printing with Banyan VINES, check
the following:
1. Make sure that you have the Banyan VINES PCPrint
software option installed.
2. If there are more than two hops (i.e., more than two
routers) between the print server and the file server,
make sure that you have changed the hop count to the
appropriate number via XAdmin or the print server
console.
3. Use the VINES MUSER or MANAGE utility to verify
that the print server has logged in. If it has not, make
sure that the StreetTalk login name configured in the
print server exactly matches the login name that was