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Xerox® WorkCentre® 3215/3225
User Guide
23
Further Assistance
For any additional help visit our customer Web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter of
this guide for information. If the difficulty persists, contact the Xerox Support Center. The Xerox
Support Center will want to know the nature of the problem, the machine serial number, the fault code
(if any) plus the name and location of your company.
The Machine Serial Number can be found on the Configuration Report under ‘Device Profile’. The serial
number is also located on the data plate on the rear cover of the device.
Documentation
Most answers to your questions will be provided by this User Guide. Alternatively you can access
www.xerox.com/support for additional support and for the following documents:
• Install Guide - contains information about installing the machine.
• Quick Use Guide - provides basic information on how to use the machine.