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RMAN-QLS-002 rev. A Replacement Kits • 3-112 •
Section 3 • QL SerieS configurationS
and PartS
uSing the Product configuration code
Each QL series printer has a Product Conguration Code (PCC). When ordering
replacement parts, use the PCC code to determine the features installed on your
printer. Then use the exploded views to determine which kit to order.
Contact Customer Service if you are unsure of the correct part or assembly
number. Refer to “Factory Repair & Parts Ordering Procedure” for further
information on ordering parts.
ComPonent rePlaCement ProCedureS
If you install a part on a QL series printer different from the originally installed
component, you may have to change the conguration status (PCC code) of the
printer.
A change in the printer’s conguration status requires an update to the
conguration label. This step enables service and technical support personnel to
accurately diagnose any problems which may occur with your printer.
Repair kits identied for use with QL Plus models are not interchangeable with
similar QL kits. Kits identied for use with QL models are not interchangeable with
similar QL Plus kits. Repair kits not specically identied for use with either QL or
QL Plus models can be used on both models.
If you need to send your printer to the Factory Service Center (FSC), your printer
will be updated as necessary to conform with the conguration label.
Notes: If the label does not properly identify the printer’s current configuration, any changes you
have made to the printer’s configuration may be removed should it be returned to Zebra.
If you contact Zebra’s technical support staff, you will be asked for your unit’s configuration
number. If the configuration number you supply does not correspond to the printer’s actual status, any
technical support you receive may not be accurate.