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Chapter 8: Managing, Troubleshooting, and Upgrading Access Points
250
You need to verify the
static WEP keys.
You cannot verify the WEP keys. The
keys are encrypted after you enter them
and are never displayed again. You may
need to reconfigure your access points
and end devices to reset the WEP keys.
The filters are not filtering
properly.
Check all of your filter settings. Conflicts
may exist between the various filters.
You need to confirm which
master radio a WAP is
connected to.
To verify that a WAP is communicating
with a particular radio, view the AP
Connections screen for the access point.
Click Maintenance > AP Connections.
The throughput seems
slow.
Verify that your antennas are well
placed and that metal or other
obstacles do not block them.
You may want to add a second access
point and implement roaming if you
move the antenna closer to the device
and throughput increases.
You may be able to set filters to
eliminate Ethernet traffic on the
wireless network. For help, see
“Configuring IP Tunnel Filters” on
page 150.
The radio coverage is less
than you expected it to be.
Verify that the antennas or antenna cables
are plugged into the correct connectors by
reading the label on the access point.
Table 71. General Troubleshooting (Continued)
Problem/Question Possible Solution/Answer