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Solution
Your HP all-in-one was connected to a network at one time. It is now directly
connected to a computer using a USB cable. The HP Instant Share application is
reading the previous network settings.
➔
If you are trying to use HP Instant Share while using a USB cable, reset the
network settings on the HP all-in-one or access HP Instant Share from the
HP Image Zone software on your computer.
Note For more information on resetting network settings, see the Networking
Guide that came with your HP all-in-one.
Failed to connect to HP Instant Share
Solution
The domain name server (DNS) did not have an entry for the URL.
➔
Check the DNS settings, then try the task again later.
To check the DNS IP address
1 Press Setup on the control panel of your HP all-in-one.
The Setup Menu appears on the color graphics display.
2 Press 8, and then press 1.
This selects Network and then View Network Settings.
The Network Settings menu appears.
3 Press 1 to select Print Detailed Report.
The network configuration page prints on your HP all-in-one.
4 Find the DNS Server information and verify that the IP address of the
network's domain name server is accurate.
Call your Internet Service Provider (ISP) to verify the DNS address.
5 If it is invalid, access the embedded Web server (EWS) and enter the correct
IP address.
To enter information in the EWS
1 Find the device IP Address on the network configuration page.
2 Enter the device IP Address into the Address field on a browser on your
computer.
The EWS Home page appears in your browser window.
3 Click the Networking tab.
4 Using the sidebar navigation, find the information you are looking to change
and enter the correct information.
For more information, see the HP Photosmart 2600/2700 series all-in-one
section in the HP Image Zone Help.
Chapter 16
196 HP Photosmart 2600/2700 series all-in-one
Troubleshooting information