Filter
Top Products
Check your USB connection
Follow these steps if you are not using the printer on a wireless network:
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Reconnect the power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 207.
Printer does not appear in the Printer Selection dialog
The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear
in the Printer Selection dialog, try one or more of these possible solutions.
Is the printer connected to a wireless network?
• Make sure that the network printer is on the same network as your computer.
• Make sure that the antenna of the internal wireless print server is raised.
• If you are connecting to a secure wireless network, make sure that you have entered the correct SSID number,
BSS type, and WEP or WPA information.
• Click to refresh the list.
Is the printer connected to the computer using a USB cable?
• Make sure that one end of the USB cable is firmly connected to the printer, and the other end is firmly connected
to the computer.
• Make sure that the USB cable that you are using is not damaged.
• Make sure that the printer is turned on. Connect the printer to a working electrical outlet, and then press to
turn on the computer.
• Click .
Are you connecting a printer to a remote subnet?
For more information, see “Selecting a network printer” on page 13.
Troubleshooting
157