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Clear Carrier Jam
These are possible solutions. Try one or more of the following:
Remove any obstructions
1 Raise the scanner unit.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Make sure the cartridge carrier lids are closed.
4 Close the scanner unit.
5 Press .
Remove print cartridges
1 Make sure the printer is on.
2 Raise the scanner unit.
3 Remove both print cartridges.
4 Make sure the cartridge carrier lids are closed.
5 Close the scanner unit.
6 Press to turn the printer off.
7 Disconnect the power cord from the wall outlet.
8 Plug the power cord back into the wall outlet.
9 Press to turn the printer on.
Troubleshooting
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