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Check cable connections
Make sure cable connections for the following hardware are secure, if applicable:
• Power supply
• Telephone
• Handset
• Answering machine
Remote Fax Error
These are possible solutions. Try one or more of the following:
Check phone line
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Lower the transmission speed
1
From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until the Fax Setup submenu is highlighted.
4 Press .
5 Press or repeatedly until the Dialing and Sending submenu is highlighted.
6 Press .
7 Press or repeatedly until you reach Max Send Speed.
8 Press or to select a lower transmission speed.
9 Press to save.
10 Resend the fax.
11 If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission
speeds.
Notes:
• 2400 bps is the lowest transmission speed
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.
Resetting factory default settings
Resetting all settings
This method clears all status pages, such as Fax Send and Receive History, and all information you entered, such
as Phone Book or Speed Dial lists.
1 Turn the printer off.
2 Press and hold down and , and then press to turn the printer on.
Troubleshooting
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